The Rent Manager integration allows you to connect data fields from the unit and property records in Rent Manager to Touch Stay and have that data automatically update. This allows you to store data, such as the number of bedrooms or the maximum occupancy, in Rent Manager and have that sync to Touch Stay for the relevant guides. Depending on the type of information that you wish to sync, there are 2 different ways to connect your Rent Manager data to your Touch Stay content.
Firstly, you can connect Rent Manager data to a Touch Stay custom field. This is perfect for things such as the number of bedrooms, where you may want this on all of your guides and as part of a larger topic. You then add the custom field to your topic content, and the number of bedrooms will show in the relevant guide correctly. You can learn more about using field codes in Field Codes Explained.
The second option is to connect Rent Manager data to a Touch Stay topic and automatically create a customisation for that topic for the relevant guide. This can be combined with setting a visibility rule to only have that topic show on guides where there is data present. This option is more suitable for longer form content in Rent Manager and especially if that data is not present on every unit, such as the unit comment.
Table of contents:
Setting up new data mappings
You create new data mappings from the Map data tab of the Integrations page by clicking Add new mapping. From here, choose the data in the Rent Manager data field picker that you would like to map to Touch Stay.
Next, under Choose mapping type, choose the mapping type that you would like to make for this data; the options are Guide custom field or Topic customisation.
If you select Guide custom field, you can choose an existing custom field code or create a new one by using the "+ New custom field" button, giving it a name and any substitute value. Substitute values are used in the case of data missing when the field code is used; see Field Codes Explained for more details about field codes.
If you select Topic customisation, you can then select the topic to map this data to (the dropdown allows searching too, just type the topic name). This will then create a customisation for that topic on each guide with the relevant content from each unit in Rent Manager. The final option is to set any visibility override rule required for this data. This rule is applied to each guide every time the data syncs. There are 3 options, and the choice depends on whether this content is present on every unit in Rent Manager and your preferred tag setup:
None - each time the data syncs, the topic's visibility on that guide is set back to normal, so it shows based on its active tags. Any Always Show or Always Hide you set by hand for that topic on that guide is replaced. Use this option if the data will always be present in Rent Manager or you have a generic version of the content for that topic added to Content Hub which you would like to show in the absence of unit specific content in Rent Manager.
Hide topic if content is blank - this option is best if the content for this data point is not always present in Rent Manager and you want the topic to be hidden on those guides with no content. During the sync process, if a Rent Manager unit has no data for the mapped topic then the visibility override rule will be set to Always Hide and the topic will not show on that guide. Otherwise, the topic's visibility is set back to normal.
Show topic if content is not blank - very similar to the above option but it works the opposite way and sets Always Show on topics for a guide if they have some content in Rent Manager. Otherwise, the topic's visibility is set back to normal. Use this option if you set your optional topics to have no tag in Content Hub, then when data syncs from Rent Manager the topic will always show on that guide.
Syncing the guide data
The unit data will sync between Rent Manager and Touch Stay automatically once every 24 hours, but you can also manually trigger the sync to run at any time.
There is a Resync guide data button on the Map data tab (just under the Rent Manager logo) which will sync data for all guides and all data. This may take some time if you have many guides and many data points mapped.
Resync a single guide (legacy Hub only): go to Guides, open the guide, open the Guide Details tab, click Edit on the Rent Manager Integration card and click Resync guide data. The new Hub doesn't have a single-guide resync, so use the Resync guide data button on the Map data tab instead.
Data sources in Rent Manager
All Rent Manager fields in the picker are guide-level, so they can be mapped to a guide custom field or a topic customisation:
Bedrooms (Number)
Bathrooms (Number)
Max Occupancy (Number)
Property Type (Rent Manager's numeric feed type ID, not the type name)
Unit Comment (Text, taken from the comment on the property record)
Manager Name (Text, taken from the property record)
The picker also lists Square Footage, but its value isn't currently filled in by the sync, so we don't recommend relying on it.
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