How to add your own content in additional languages

Learn how to add, manage, and display multiple languages in your Touch Stay guide. This article explains how to enable languages, add your own translations, and make them visible to your guests.

In this article

• Overview
• Step 1: Turn on multi-language
• Step 2: Add your translated content
• Step 3: Enable languages in your guide
• What your guests will see
• Invitations and message templates
• Frequently asked questions (FQA)

Overview

Google Translate not accurate or precise enough?

You can translate your guidebook using your own text translations.

We currently support:

Spanish, French, German, Italian, Portuguese, Dutch, Norwegian, Finnish, Russian, Greek, Welsh, Japanese, Chinese, Indonesian, Bulgarian and Romanian.

When using the Multi-language option:

• You add your own translated text to your categories, subcategories and topics
• Touch Stay automatically translates navigation elements (such as the “Get Started” button and map filters)

Step 1: Turn on multi-language

Go to Settings → Preferences → Multi-language

• Select the languages you want to add
• Save your changes

Step 2: Add your translated content

In your Content Hub:

• Open any:
  • Category
  • Subcategory
  • Topic

• You will see language tabs (e.g. English / Italiano/ Spanish)

  For each language:

  • Click the language tab
  • Add your translated text
  • Save your changes

💡 Tip:

• Content is not translated automatically
• Each language must be completed manually

Step 3: Enable languages in your guide

Once your content is ready:

Go to:

• Guides page
• Select your guide
• Go to the Guide details tab
• Scroll to Display Languages
• Tick the languages you want to show

💡 Note:

• Languages can be prepared first and only shown when ready

⚠️ Important:

• If this step is not completed, the language will not appear in the guide

What your guests will see

• The guide will display in the guest’s browser language (if available)
• If not available, it will default to English

Guests can:

• Change language manually
• Use the 🌐 globe icon on the HOME tab

Invitations and message templates

Memo message templates include language tabs

You can:

• Add translations to messages
• Select the guest’s language when sending invitations
• Messages will use your translated content (if available)

Frequently asked questions (FQA)

Why is my language not showing in the guide?

Check the following:

• The language is added → see Step 1: Turn on multi-language
• Content has been added → see Step 2: Add your translated content
• The language is enabled in the guide → see Step 3: Enable languages in your guide

💡 All three steps are required for the language to appear

Does Touch Stay translate my content automatically?

• No, translations must be added manually
• This ensures your content is accurate and personalised

👉 To add translations, see Step 2: Add your translated content

Can I hide a language until it’s ready?

• Yes
• You can add translations first and only enable the language later

👉 To show the language when ready, see Step 3: Enable languages in your guide

Can guests change the language themselves?

• Yes
• They can use the 🌐 globe icon in the guide

👉 Available languages depend on what you’ve enabled, see Step 3: Enable languages in your guide

Can I add a language that is not listed?

• Not currently
• You can contact support to request additional languages

If you would like a language that we don’t currently support then please send us a support message with your request.