Getting started
- First Quick Steps
- Quick Start Video
- How to Contact Support
- Guide Book Essentials
- How to update your guide address
Account & Profile
- How to update the contact details displayed to your guests/users
- How to update the logo or mobile device icon
- How to change your account login email address or password
- Pricing and Subscriptions
- Payments and Invoices
Updating Content
- Categories, Subcategories and Topics explained
- How to add a new Category
- How to update the Category icon
- How to reorder content in Content Hub
- Some of my local area entries have opening hours and other details, how do I change them?
- Can I upload or attach a PDF or Word Document?
Photos & Videos
- How to set the Cover Photo
- Photo format and size requirements
- How to add videos
- Photo organisation explained
- How to remove a photo or video from a topic
- Editing images: how to crop or rotate an image
Using the Map Feature
- How to adjust the map position of your guide address
- How to add a pin to the map
- How do I adjust the map zoom level?
Sharing With Guests
- How To Share Your Guide With Guests
- The Quick Share link explained
- How can my guest view the pack when they’re offline?
- The Lead Time explained
- Limited and Unlimited Access explained
- How to update the Access Level for sections of the guide
Using Memo
- How to create message templates using Memo
- How to create an invitation to view your guide
- Converting from Legacy Messages to Memo Templates
- Field Codes explained
- Message template criteria explained
- How to edit message templates
Additional Languages
- Language support options explained
- How to add your own content in additional languages
- Can I use different photos/videos for different languages of the same topic?
Guidebook Tips
- How to change the fonts or colours used in the guide
- How to improve the contrast on the cover page if the text is hard to read
- How to update the fonts and colours on all my guides at once
- How to rename the tabs in the guest/user view
- How to hide the home pin from the Map tab
- Meta Title and Description settings explained
Managing Multiple Guides/Properties
- How to add a new guide
- Adding a New Guide with a Single Template
- Adding a New Guide with Multiple Templates
- Adding a new guide: which camp are you in?
- How to create a new Tag
- How to update Tags on Topics in bulk
Troubleshooting
- My preview link is not updating
- I can’t use a photo as a cover image, why not?
- My credit card keeps getting refused!
- What’s a PWA?
- System Requirements
- Can I create a branded Quick Share custom link to my guide?
Integrations
- Does Touch Stay integrate with my property management system (aka PMS or PMC)?
- Guesty for Pros Integration
- OwnerRez Integration
- Hostaway Integration
- BookingSync Integration
- Lodgify Integration