Email Capture Topic explained

Email capture is a Special Topic that lets you collect the email address of your guests so you can stay in touch with them after their stay and use those email addresses in your direct marketing activity.


Table of contents:

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How to add Email Capture to your guide

1 . Go to  Content Hub. Choose the category and subcategory you want to add this special topic to. Click 'Add Topic', hover over Special topics and then click on Email capture topic.


2 . Here you can edit the topic title, content and image. 

Choose whether you want to receive an email notification each time a guest completes the form and whether you will use the email addresses provided by guests for marketing purposes:

If you select yes, you will need to drop the link to your privacy policy here. The legal status of using emails and phone numbers for marketing purposes varies widely across the world, be sure you have a suitable data privacy policy in place before collecting contact details for marketing.


3 . Scroll to the bottom of the box to choose which guides you want this Topic to show on by selecting a Tag or Tags.


How can I download all the collected responses?

Go to Guides and click the Downloads button on the top right of the page. From here you can download the email addresses in a CSV or XLXS file.

You’ll find filters to choose the topics, guides and time period the download is for.

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