Google Maps can't find my location — what do I do?
Sometimes Google Maps can't find a specific location you're looking for. When this happens, you can manually add a pin instead.
Table of contents:
How do I manually add a map pin to a topic? (new Hub)
Open the topic: click its name in the content tree, or click the three dots (⋯) → Edit.
Go to the Advanced tab and find Location on a map.
Click Add location pin.
Type an address in Search for a location to add... to get close, then drag the pin to the exact spot. Choose a Pin icon if you like.
Click Save Changes.
ℹ️ The new Hub doesn't have latitude and longitude fields. If your location is remote, search for the nearest place and drag the pin from there.
How do I manually add a map pin to a topic? (legacy Hub)
Click the 3 dots to the right of any topic and click 'Edit topic'. Scroll down to manual location and click 'Add location pin'.
Move the red map pin to the desired location. You can type an address to get close or just drag the pin around the map. You can also add the latitude and longitude if your location is remote or hard to find. Click 'Save'.
Can I add multiple locations to my guidebook map at once?
No — your guidebook map doesn't have a single tool where you drop multiple locations at once. Instead, each location is its own topic, and each topic gets one map pin. Once you've added a pin to a topic (either automatically via Google Place or manually), all of your pinned topics will show together on the same guidebook map.
So if you want several places on your map — for example a pool, a beach, and a restaurant — you'll create a separate topic for each one and add a pin to each. There isn't a way to add multiple pins from a single topic or a single action.
🤝 Need help?
Our Fin AI assistant is available 24/7 and typically responds in under 10 seconds. If Fin isn't able to solve your issue, our support team will take ownership of your case from there.
You can also reach out to our team at [email protected], and we'll be happy to help.