OK, what to do first? 🤔 These 4 steps will get you moving. The first 3 steps are about easy ways to personalise your guidebook. Step 4 will be the introduction to adding content and will likely be where you spend most of your time. Don’t feel you have to create the perfect guidebook right from the start, just be sure to get the essentials done and then you can refine and add to your content over time.

For the quickest way to get started just watch this short tutorial video which runs through all the Touch Stay basics in less than the time it takes to make a cup of coffee ☕! Tip: the video may start to play in a low resolution, you can increase up to full HD using the cog wheel icon at bottom right of the video player.

If you don’t find an answer to your question in this knowledge base then we’re here to help! The easiest method is to use the contact form on the support page or you can email us direct at support@touchstay.com. We respond to all support messages within 12 hours, though we’re usually much faster!

⏲ Short on time but want to be sure you’re not missing anything crucial from your guide? Run through this checklist of top 10 essentials. If you really want to get going speedily, check out these 4 quick steps to get your guide started. 1. How to contact you 📧 Head to the Account page and update your Profile settings to include your contact details (these will display on the cover of your guide).

You update the address of your guide from the Guide Details tab (click on your guide name from the Guides page). Then scroll down to the “Guide/Property Address & Location” section and use the “Edit” button. In here you can update the address of your guide. Changes to your guide address will update the map location, the time zone and weather or tide times widget location for your guide.