Lodgify Integration

3 min. readlast update: 10.17.2023

Touch Stay integrates with Lodgify to import your rentals and then automate the sending of invitations for confirmed bookings. If you don’t have a Touch Stay account yet then you can sign up here for a free 14-day trial. Once you have a Touch Stay account, then follow the steps below.

Login to your account

Sign-up or your 14 day free trial


Step 1. Find your Lodgify API key

The first step is to find your Lodgify Public API key. Login to your Lodgify account and then open the main Lodgify menu and select Settings:


Next, click on “Public API” from the left hand menu and then copy your personal API key:


Step 2. Connect your Lodgify account in Touch Stay

Once you have completed Step 1, head to the Account page within your Touch Stay account, go to the Integrations tab and click “Connect” underneath the Lodgify logo. Paste your Lodgify API key into the box and click Save.


Step 3. Match Guides

Once authorised, you can match any existing Touch Stay guides to your Lodgify rentals. Use the drop-downs to select the correct Lodgify rental for each Touch Stay guide. When complete, click “Match Selected”. If you don’t have any to match, then just click “Skip”.

Step 4. Import Units

If you have any remaining unmatched rentals from Lodgify then the next screen allows you to import those into Touch Stay. Simply check the ones you want to import and click the “Import Selected” button. If you don’t want to import any, or don’t have any remaining, then just click “Skip” whilst leaving the selections blank.

Touch Stay will import the following:

  • Rental Name
  • Rental Address
  • Rental Location

Each rental imported will create a new Touch Stay guide.

Step 5. Check Your Content

Matching or importing rentals won’t automatically start syncing reservations from Lodgify, so now is the time to check the content of your guide books and make sure they’re in tip-top shape and ready to share with your guests.

If you’re new to Touch Stay then check out the Getting Started page for hints and tips on the quickest way to build out your welcome book content.

Step 6. Set up your Message Templates

To send out messages to guests from bookings that come from Lodgify you’ll first need to create some message templates using Memo. The bookings from Lodgify will then follow your message workflow and any default settings as defined by the templates that you create.

See the Memo help articles for how to add message templates and create a notification journey for your guests.

Step 7. Sync and Forget!

Once your welcome books are ready and Memo message templates are in place then you can start syncing with Lodgify.

The sync settings can be found on the Integrations tab under the Settings option for Lodgify, select “Reservation Sync Settings”.


Here you can choose whether to import all your future reservations or have Touch Stay only import new reservations. If you are new to Touch Stay then choose “All reservations”. If you are already a user of Touch Stay messaging before you connect your Lodgify account, then it’s best to choose “New reservations only” to prevent duplicate reservations being imported.

Finally, select the guides to start syncing by using the checkboxes (note the “Select All” option at the bottom left) and click Submit.

If you have selected “All reservations” then all your future dated bookings from Lodgify will now be imported and will generate invitations and schedule email or SMS messages based on the booking details and your Touch Stay message templates. All future bookings for Lodgify units matched to Touch Stay guides with the sync active will also now be imported automatically.

Was this article helpful?