Help CenterFor those who love video and want to see how our very own Queen of Guest Experience (Tyann Marcink) uses Memo, this is for you! She’ll walk you through a brief overview of what Memo is, followed by more detailed videos of how to set up your message flow (message templates) and then how to send to your guests (which we call ‘invitations’)
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Video 1: an introduction to Memo
Exactly what it says on the tin, this is a very brief overview of what Memo is. There are no instructions in this video, just a gentle intro to Memo. If you just want to know how to use Memo, scroll down to the next video!
Video 2: creating your message templates
Tyann walks you through how to set up and edit message templates. This is the foundation of using Memo where you tell it what messages to send (email and/or sms), when to send them, to whom, and containing what information.
Video 3: how to send to your guests (create an invitation)
Having set up your message templates (video 2), Tyann now walks you through how to trigger the automated messages. In other words how to send them to each of your guests.
Video 4: ways to use Memo
A quick video where Tyann gives you a few ideas of the kind of messages you could send.