How To Share Your Guide Link

There are two different types of link available for you to share your guides with guide users (your guests, event attendees, employees, etc.)

Table of contents:

Great for sharing your guides with just a few people

The Quick Share Link is a generic link that gives full unrestricted access to all sections of your guide. Guide views, per user, cannot be tracked; you'll just see the total number of views. Every guide has a Quick share link. This link can also be downloaded as a QR code


Copy this link and paste it into your existing communication workflow such as emails or message templates in Airbnb, Vrbo, MailChimp etc.


Where to find your Quick Share links

To find the Quick Share Link for each guide go to Guides, click the guide name then click 'Invite & Share'. Click the copy icon next to the guide link to copy your link. Paste the link into your existing communication workflow such as emails or message templates in Airbnb, Vrbo, Mail Chimp etc.

Click 'Create QR code' to generate a QR code for this guide. Print this QR code and place it in your rental property, event hall, classroom etc. to ensure your guide users find and access your guide. Use our free Canva template designs for your print out here.

  1. Shorten your links

Shorten your Quick Share Link using a link shortening service like tinyurl.com


  1. Brand your links

There are two ways you can brand or  apply your business name to your Quick Share Link

  • Create a redirect from your website. Check with your website provider to see how to use their redirect feature. Most providers like GoDaddy, Cloudflare and WP Engine allow this.
  • Create a custom sub-domain. See how to do this here

  1. Add a custom sub-domain

The default domain for your guide links is guide.touchstay.com. If you have your own website and would prefer your links to use a domain that you own, you can set that up by modifying some DNS settings and then adding that to Touch Stay. See how to do that here.


Great for sharing your guides with lots of people

Invitation links are unique links created for specific guide users and views per user are tracked. Invitation links can be automatically created through one of our PMS integrations, through CSV file upload or manually one by one. These links can be customised by date (period within which the guide is visible to the user) or to limit visibility of guidebook sections.


Once created, these links can be automatically sent to guide users with Touch Stay's Memo messaging assistant or manually pasted into your existing communication workflow. (If you use a PMS, Invitation Links can be automatically sent to the PMS' unified inbox)


To manually create an Invitation link go to Memo > Invitations and click 'Invite by link'. Fill in the information of the person you want to create a link for. If you want your link to expire after a certain time, use the lead time box to set a time limit. If you do not want the link to expire, choose 'Unlimited', then click 'Save'.

To copy your link, click the 3 dots menu to the right of the invitation and select 'Copy link'. Paste the link into your existing communication workflow such as emails or message templates in Airbnb, Vrbo, Mail Chimp etc. You can see how many views this link receives on the same page.

Now you know how to create custom links for each guide user you can use automations to send these links without having to do it manually each time. There are 3 ways to do this:


  1. Memo - Touch Stay's messaging assistant

Use Memo to send email or text messages to your guide users using our existing message templates or create your own. Memo is free and easy to use and is a great solution if you need to send your guides to multiple people. See how to use Memo here.


  1. Use one of our PMS integrations

Touch Stay integrates with multiple property management software (PMS) providers. If you are a property manager using a PMS we integrate with, you can automatically send custom guide links to each guest through your PMS unified inbox. See how to set up a connection to your PMS here.


  1. Use our Airbnb integration

Touch Stay integrates with Airbnb via Hospitable Connect. You can automatically send custom guide links to each Airbnb guest through the Airbnb inbox. See how to set up the Airbnb connection here.

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