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How to resend a message

Messages already sent can be resent if the person has not received it. The main reason for a message not being received is for the message to be caught by junk mail filters.


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Please ask the message recipient to check their junk mail folder when resending messages to them.


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To resend a message you must first open the invitation, go to the “Invitations” tab of the Message Hub page or the “Invite & Share” tab of your guide page.


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Find the invitation that you wish to resend a message for (you can search using the search box at the top right of the invitation table), use the 3 dots menu and select “View/Edit”. This will open the message schedule screen, use the 3 dots menu for the message and select “Resend”, finally click “Submit”.

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