The Hostex integration lets you pass reservation data from Hostex into Touch Stay custom fields, so you can use it in your guide content and Message Hub templates for each guest.
ℹ️ Hostex only provides reservation-level data through the integration. There are no property-level fields, so Hostex data can't be mapped to a guide custom field or a topic customisation. Property information such as the WiFi password should be added to your guide content in Touch Stay.
Table of contents:
Data you can map from Hostex
The following Hostex reservation fields can be mapped to a Touch Stay user/guest custom field (linked to your invitations):
Number of Adults (Number)
Number of Children (Number)
Number of Infants (Number)
Number of Pets (Number)
Guest name, arrival and departure dates, phone number and email address are imported automatically with each reservation, so you don't need to map them. See Hostex Integration for the full setup.
Setting up a new data mapping
Go to Integrations in the left sidebar and open the Map data tab.
Click Add new mapping.
In the Hostex data field picker, choose the field you want to map.
Choose an existing user/guest custom field, or create a new one by giving it a name and any substitute value.
Because all Hostex fields are reservation-level, you won't see the Choose mapping type step: they always map to a user/guest custom field.
Substitute values are used when no data is available for a reservation. See Field Codes Explained for more detail about field codes.
When the data updates
Reservations that sync from Hostex after you create the mapping will have the value filled in on their invitation. You can then add the field code to your Message Hub templates or guide content to personalise them for each guest.
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