The Sihot integration allows you to connect data fields from the booking record in Sihot to Touch Stay and have that data automatically update. This allows you to store data, such as the check-in time, in Sihot and have that sync to Touch Stay for the relevant guides.
Once you connect Sihot data to a Touch Stay custom field, you can then add the custom field to your topic content, and the check-in time will show in the relevant guide correctly. You can learn more about using field codes in this article.
Setting up new data mappings
You create new data mappings from the Map data tab of the Integrations page, and click on the "+ Add new mapping" button. From here, choose the data in Sihot that you would like to map to Touch Stay.
Next, choose the mapping type that you would like to make for this data; for Sihot we recommend choosing "Guide custom field".
From here, you can choose an existing custom field code or create a new one by using the "+ New custom field" button, giving it a name and any substitute value. Substitute values are used in the case of data missing when the field code is used; see for more details about field codes.
Syncing the guide data
The property data will sync between Sihot and Touch Stay automatically once every 24 hours, but you can also manually trigger the sync to run at any time.
There is a "Resync guide data" button on the Map data tab (just under the Sihot logo), which will sync data for all guides and all data. This may take some time if you have many guides. If you need to just update a single guide with some changes to data in Sihot, then this can be done from the Guide Details tab for that guide within the Guide Custom Fields section. Use the "Edit" button and then "Resync Sihot data".