The Sihot integration lets you pass reservation data from Sihot into Touch Stay custom fields, so you can use it in your guide content and Message Hub templates for each guest.
ℹ️ Sihot only provides reservation-level data through the integration. There are no property-level fields (such as a check-in time), so Sihot data can't be mapped to a guide custom field or a topic customisation.
Table of contents:
Data you can map from Sihot
The following Sihot reservation fields can be mapped to a Touch Stay user/guest custom field (linked to your invitations). All of them are text fields:
Note
Additional Comments
Technical Comments
Internet Comments
Central Comments
Door Lock (the door-lock PIN on the reservation, taken from the first guest in the first room, when present)
Setting up a new data mapping
Go to Integrations in the left sidebar and open the Map data tab.
Click Add new mapping.
In the Sihot data field picker, choose the field you want to map.
Choose an existing user/guest custom field, or create a new one by giving it a name and any substitute value.
Because all Sihot fields are reservation-level, you won't see the Choose mapping type step: they always map to a user/guest custom field.
Substitute values are used when no data is available for a reservation. See Field Codes Explained for more detail about field codes.
When the data updates
Reservations that sync from Sihot after you create the mapping will have the value filled in on their invitation. You can then add the field code to your Message Hub templates or guide content to personalise them for each guest.
🤝 Need help?
Our Fin AI assistant is available 24/7 and typically responds in under 10 seconds. If Fin isn't able to solve your issue, our support team will take ownership of your case from there.
You can also reach out to our team at [email protected], and we'll be happy to help.