ℹ️ The Upsell Widget is now the Touch Stay Store. Everything you used the Upsell Widget for — listing products and receiving orders — is now done in the Store, which you'll find in the left sidebar of your Hub.
Table of contents:
Where to manage your products now
Click Store in the left sidebar.
Use Items to add and edit products and categories, Orders to manage orders, Settings for notifications, currency, terms and payments, and Analytics for your sales.
Guests find your products in the Store tab of your guidebook.
📖 Full guide: The Store Explained
What's changed
Online payments: you can now take card payments through Stripe, or keep collecting payment yourself with self-managed payments.
Order management: every order appears in Store → Orders, where you Accept or Decline it. See Order Processing for Online Store Payments.
Product limit: your Store holds up to 20 products by default, shared across all your guidebooks — not per guidebook. Each product variant counts as a product.
Choose where items show: use per-guide settings and guidebook tags to decide which guidebooks show each item.
FAQs
How many products can I sell?
Up to 20 products by default for your whole account, shared across all your guidebooks. Variants (for example sizes or colours) each count as a product.
How are payments handled?
You can take card payments through Stripe — the guest's card is only charged when you accept the order — or choose self-managed payments and collect payment yourself.
What notifications will I receive?
You'll receive email or SMS notifications whenever a guest places an order. Set them up in Store → Settings.
Can guests track their past orders?
Not at the moment — guests don't have an order-history view in the guidebook. You can see all past orders in Store → Orders.
🤝 Need help?
Our Fin AI assistant is available 24/7 and typically responds in under 10 seconds. If Fin isn't able to solve your issue, our support team will take ownership of your case from there.
You can also reach out to our team at [email protected], and we'll be happy to help.