Yes. Touch Stay has a built-in Store where guests can browse and buy extras — late check-out, extra cleaning, breakfast baskets, a bottle of wine and more — directly from their guidebook.
Table of contents:
Sell extras with the Touch Stay Store
Guests open the Store tab in your guidebook to browse and order.
Take card payments online through Stripe, or choose self-managed payments and collect payment yourself.
Review every order in Store → Orders and Accept or Decline it — card payments are only charged when you accept.
Track sales and revenue in Store → Analytics.
To get started, click Store in the left sidebar. The Store is available on every plan. What depends on your plan is the commission Touch Stay takes on card orders, how many self-managed orders you can take per billing cycle, and Store → Analytics.
📖 Learn more: The Store Explained · Order Processing for Online Store Payments
Promote your extras with Campaigns
Use the Campaign Manager to show a banner or pop-up in your guidebook that links straight to a Store item, for example a late check-out offer shortly before departure. See Touch Stay Campaign Manager.
Use Custom Elements for your own order forms
If you'd rather use your own form or payment provider, you can embed third-party forms in any section of your guide with Custom Elements. For example, create a product or order form in a free JotForm account — JotForm connects to many payment gateways — and drop it into your guide.
Learn how to add a JotForm to your guide here.
Other popular uses for Custom Elements:
Guest check-in with JotForm
Guest rental agreement with Google Forms
Maintenance and cleaning requests with Zoho Forms
Guest data collection with Google Forms, JotForm or Microsoft Forms
3D tours of the property or venue with Matterport, EyeSpy 360, InsideMaps or Ricoh 360
For the full list of supported Custom Elements, read this article.
🤝 Need help?
Our Fin AI assistant is available 24/7 and typically responds in under 10 seconds. If Fin isn't able to solve your issue, our support team will take ownership of your case from there.
You can also reach out to our team at [email protected], and we'll be happy to help.