When you have multiple guides, there will be some information you want to show on all of your guides and some information that you only want to show on some of them. This article explains how to control that for each guide.
Table of contents:
In the new Hub: hide or show a topic on one guidebook
The new Hub doesn't have the three visibility rules. Instead:
Hide a topic on one guidebook: open the topic from that guidebook's Guidebook Content tab, go to the Visibility tab and switch on Hide on this guidebook. Click Save Changes. Switch it off again to show the topic as normal.
Show a topic on a guidebook: on the topic's Visibility tab, add the guidebook under Shown in guidebooks, or add a tag that's assigned to that guidebook. Click Save Changes.
ℹ️ There's no "Always show" option in the new Hub. Topics you had set to Always show in the legacy Hub were linked to that guide when your account moved to the new Hub, so they keep showing.
📖 Learn more: Share one topic across guidebooks · Tags On Guides Explained
In the legacy Hub: how to use visibility rules
In the legacy Hub, Visibility Rules determine whether a topic will be hidden or shown at guide level. They are adjusted at the individual guide level. Go to Guides, click on the guide name, choose Guide content then, Visibility.
There are 3 visibility rule options:
'Follow tag' is the default and shows the topic in this guide as a tag has been applied
'Don't follow tag - always show topic' ignores the tag and always shows the topic on this guide
'Don't follow tag - never show topic' ignores the tag and will not show the topic on this guide
Follow tag
Don't follow tag - always show topic
Don't follow tag - never show topic
Tip: You can hover over each icon for a tool tip on what it does.
Note that if you want to set a topic to Always show then you will need to use the 'Show Hidden Content' check box at the top left of the Guide Content tab first. This will reveal any topics not currently visible in this guide and then you can set the chosen topic to Always show.
Video: How to use visibility rules for your second guide (legacy Hub)
This video explains how to use visibility rules when adding a second guide but also gives a good overview of how visibility rules work, no matter how many guides you have
Examples of how you can use visibility rules (legacy Hub)
1. Stop showing an existing topic on a guide without deleting it from Content Hub
Example: Let's say you have a welcome topic in your original guide but you do not want to show it on your new guide. You want to remove this topic from your new guide without deleting the information for your original guide.
1 . Go Guides, click on the name of the guide your want to change and select Guide content.
2 . Scroll down to the topic you want to stop showing in this guide and click the box with the strike through eye icon. Now this topic is no longer visible only in this guide.
(Remember: As soon as you click the 'Never show topic' option the topic will disappear from your view. To change this tick the 'Show hidden content' box at the top of the page)
2. Start showing a specific topic on a guide
Example: Let's say you have a BBQ at the property featured in your new guide but no BBQ at any of your other properties, you want to show the BBQ topic only on this guide and not add it to other guides.
1 . Create the BBQ topic under your chosen category and make sure no tags are applied.
2 . Go Guides, click on the name of the guide your want to change and select Guide content.
3 . Scroll down to the topic you want to start showing in this guide and click the box with the open eye icon. Now this topic is visible but only in this guide, no others.
(Remember, make sure the 'Show Hidden Content' box is ticked at the top of the page or you won't be able to change the visibility rules for this topic).
🤝 Need help?
Our Fin AI assistant is available 24/7 and typically responds in under 10 seconds. If Fin isn't able to solve your issue, our support team will take ownership of your case from there.
You can also reach out to our team at [email protected], and we'll be happy to help.