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How to update your property details (new Hub)

In the new Hub, your guidebook name, contact details, location and timezone all live on the dedicated Property info tab. Each section includes a "Use Guidebook defaults" toggle so you can inherit your account-level settings or override them for this specific guidebook.


How to get there

  1. Open the Guidebooks section from the left sidebar.

  2. Select the guidebook you want to edit (or use the "Editing guidebook" dropdown to switch to it).

  3. Click the Property info tab.


Update your property name

  1. On the Property info tab, find the Property name field.

  2. Enter or update the name for this guidebook.

  3. Click Save.

This is the name that appears on the cover of your guest-facing guidebook.


Update your contact details

  1. On the Property info tab, scroll to the Contact details section.

  2. Edit the following fields as needed:

    • Contact name

    • Email address

    • Phone number

  3. Click Save.

These are the details guests will see when they need to reach you from your guidebook.

💡 Tip: If you want the same contact details across all your guidebooks, set them in your Guidebook defaults and leave the "Use Guidebook defaults" toggle switched on. You only need to edit here if this guidebook requires different details.

📖 Learn more: [Guidebook defaults – set once, apply to new guides] (link to future article)


Update your location & address

  1. On the Property info tab, scroll to the Location & Address section.

  2. Enter or update your property address.

  3. If the map pin doesn't sit in the right place, drag it to the correct position.

  4. Click Save.

The map pin location determines where your property appears on the guidebook map, so it's worth checking this is accurate.


Set your timezone

  1. On the Property info tab, scroll to the Timezone section.

  2. Select the correct timezone for your property from the dropdown.

  3. Click Save.

⚠️ Important: The timezone drives several features including check-in/check-out times, scheduled messaging and other time-based automations. Make sure this is set correctly.


Using Guidebook defaults

Each section on the Property info tab has a "Use Guidebook defaults" toggle:

Toggle setting

What happens

On (default)

This guidebook inherits the value you've set in your account-level Guidebook defaults. If you update the default, this guidebook updates too.

Off

This guidebook uses its own value, independent of the account default. Changes to the default won't affect it.

This is especially useful if you manage multiple properties. Set your standard details once in Guidebook defaults, then only override on guidebooks that need something different.


What's different from the legacy Hub?

Legacy Hub

New Hub

Go to the Guide page → click the guide name → Guide Details tab → scroll to Guide Cover Details → click Edit

Open the guidebook → Property info tab — everything in one place

Contact details, address and name spread across separate sections and edit screens

All property details grouped together on one tab

No account-level defaults — enter the same info on every guidebook

Set Guidebook defaults once and inherit them; override only when needed

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