The left sidebar
The left sidebar is your main navigation. From here you can access:
Guidebooks – create, edit and manage all your guidebooks
Contacts – manage your guest contacts
Messaging & Chat – set up and send guest messages
Store – manage upsells and add-ons
Campaigns – create and track marketing campaigns
Tours & Activities – add bookable experiences
Tasks – manage your team's task lists
Integrations – connect with third-party tools
Account library – your central, shareable content store
Data Dashboard – view performance and analytics
At the bottom of the sidebar you'll find the "Switch to legacy hub" option if you want to return to the classic Hub.
The guidebook switcher
At the top of the page you'll see the "Editing guidebook" dropdown. Use this to quickly jump between your guidebooks without navigating back to the main list.
Inside a guidebook – the four tabs
When you open a guidebook, its settings and content are organised into four tabs:
Tab | What it controls |
Property info | Guidebook name, contact details, location & address, and timezone |
Guidebook Content | Your categories, subcategories, and topics in a two-pane editor — your content tree on the left, a live guest preview on the right |
Appearance | Cover photo (desktop & mobile), overlay colour and opacity, logo & favicon, navigation bar colours, fonts & colours, and map home-pin style |
Settings & Features | Meta title & description, leave-a-review pop-up, contact collection, sub-domain & slug, PIN access, and CSV import ID |
Each tab includes a "Use Guidebook defaults" toggle. Switch it on to inherit your account-level defaults, or switch it off to set values for this guidebook only.
The two-pane editor
The Guidebook Content tab uses a two-pane layout:
Left pane (editor) – your full category, subcategory and topic tree. Add, edit, reorder and remove content here.
Right pane (live preview) – a real-time view of how guests will see your guidebook. The preview updates as you make changes.
This means you can see exactly what your guests will see without navigating away from the editor.
📖 Learn more: [How to add & edit content in the two-pane editor] (link to future article)
Sharing your guidebook
Click the "Share Guidebook" button (visible in the preview pane) to open the Share modal. From here you can:
QR code – download a QR code image for your guidebook
Print – open a print dialog
Link – copy your guidebook link (with an option to customise it via Settings & Features)
Invitations – create and send guest invitations
Everything you need to get your guidebook into your guests' hands is in one place.
Guidebook defaults
Guidebook defaults let you set your standard values once so every new guidebook you create inherits them automatically. Existing guidebooks are not affected.
You can set defaults for:
Property info – timezone, check-in/check-out times, contact details, languages, meta title & description
Branding – logo & icons, map home-pin style, fonts & colours, cover font colour & image overlay
General features – leave-a-review pop-up, contact collection, custom domain, content feedback, I Love This Guide pop-up, QR code on PDF, OTA Compliance Centre, and Touch Stay API
To override a default on a specific guidebook, open that guidebook's tab and switch the "Use Guidebook defaults" toggle to off.
📖 Learn more: [Guidebook defaults – set once, apply to new guides] (link to future article)
The Account library
The Account library is your central content store. Create content once and reuse it across multiple guidebooks — when you update something here, it updates everywhere it's used.
The Account library includes:
Content Hub – all your topics, with visibility into which guidebooks each one is used in. Organised into two tabs: Content (your full topic list with tags and guidebook metadata) and Tags (your tag list showing which guidebooks are assigned to each tag)
Field Codes – dynamic placeholders that auto-fill guest-specific values (e.g. guest name, arrival date)
Custom Elements – reusable content blocks you can drop into any topic
📖 Learn more: [What is the Account library?] (link to future article)
Switching between the new and legacy Hub
Both Hubs run in parallel and your data stays in sync.
To switch to the legacy Hub: Click "Switch to legacy hub" at the bottom of the left sidebar. You'll be asked to share brief feedback before switching (a quick rating and comment).
To switch back to the new Hub: Click "Switch to new Hub" in the legacy Hub. This switches you back immediately — no questions asked.
📖 Learn more: [How to switch between the new and legacy Hub] (link to future article)
First time in the new Hub?
The first time you land in the redesigned Hub, you'll see a welcome pop-up that summarises what's changed and shows you how to switch back to the legacy Hub if needed. This pop-up appears once and won't show again after you dismiss it.
New Hub vs. Legacy Hub at a glance
| Legacy Hub | New Hub |
Layout | Settings and content on separate pages | Everything in one guidebook workspace with four tabs |
Editing | No preview — navigate away to see changes | Live guest preview alongside the editor |
Sharing | Multiple steps across different pages | One Share modal with QR, print, link & invitations |
Defaults | No account-level defaults; configure each guidebook from scratch | Set Guidebook defaults once; new guides inherit them |
Shared content | Edit the same content guidebook by guidebook | Account library — update once, use everywhere |
Account vs. guidebook settings | Mixed together | Clearly separated (Guidebook defaults vs. per-guidebook tabs) |