New Hub
Articles for using the redesigned Touch Stay Hub. Learn how to navigate the new interface and make the most of its features.
17 articles
- Custom Elements Explained (New Hub)Custom Elements let you embed third-party services into your guidebooks — 3D tours, booking forms, hiking routes, playlists and more. Turn your guidebook into a multifunctional tool to showcase your…
- Field Codes Explained (New Hub)Field Codes are smart placeholders that automatically fill in with the right information for each guide, guest or message. They let you personalise your guidebook content and messages without manually…
- Guidebook settings & features (new Hub)In the new Hub, the Settings & Features tab inside each guidebook brings together all your guest-facing features and access controls in one place — review prompts, contact collection, PIN…
- The New Hub – Overview & NavigationThe redesigned Hub organises everything around your guidebooks. It introduces a two-pane editing layout with a live guest preview, separates account-level defaults from guidebook-specific settings, and brings all sharing options…
- Tags On Guides Explained (New Hub)Tags let you push content to many guidebooks at once. They're optional — useful mainly when managing multiple properties and you want to distribute content efficiently without adding guidebooks one…
- How to create a new guidebook (new Hub)Creating a guidebook starts with one button and three clear paths. Pick the one that fits — import from an existing listing, copy a guidebook you've already built, or start…
- Share one topic across guidebooks (new Hub)In the new Hub, you can make a single topic appear in multiple guidebooks and keep it in sync. Edit it once and the change updates everywhere it's shared. This…
- How to add & edit content in the two-pane editor (new Hub)In the new Hub, the Guidebook Content tab is where you build and manage everything your guests will read. It uses a two-pane layout: your content tree on the left…
- How to import a guidebook from Airbnb or Booking.com (new Hub)In the new Hub, create a guidebook from your Airbnb or Booking.com listing. Paste your URL and Touch Stay pulls in your property details, photos and content — giving you…
- How to set check-in & check-out times (new Hub)In the new Hub, your check-in and check-out times have their own dedicated Check-in & Check-out access tab within your guidebook.
- Topic actions – edit, duplicate, delete, get link (new Hub)Every category, subcategory and topic in the Guidebook Content tab has a three-dot (⋯) menu on its right side. This menu lets you manage your content without leaving the page.
- Guidebook defaults – set once, apply to new guides (new Hub)Guidebook defaults are the standard values that every new guidebook starts from. Set them once, and every guidebook you create going forward inherits them automatically — no re-entering the same…
- How to update your property details (new Hub)
- How to customise your guidebook appearance (new Hub)In the new Hub, everything that controls how your guidebook looks lives on the Appearance tab inside each guidebook. Cover photo, logo, colours, fonts, navigation bar styling and map pin…
- How to switch between the new and legacy Hub (new Hub)The redesigned Hub and the classic (legacy) Hub run in parallel. Your data stays in sync between them, so you can move back and forth at your own pace —…
- General settings – translations, OTA & downloads (new Hub)General settings are your account-wide options in the new Hub. Unlike Guidebook defaults (which new guidebooks inherit and can override), General settings apply to your entire account and aren't tied…
- What is the Account library? (new Hub)The Account library is your central content store in the new Hub. It's where you create content once and reuse it across multiple guidebooks — when you update something here,…