You'll find the Account library in the left sidebar.
This is especially useful if you manage more than one property. Instead of editing the same content guidebook by guidebook, you manage it in one place and it stays in sync across all the guidebooks it's shared with.
What's inside the Account library?
The Account library is made up of four sections:
1. Content Hub
The Content Hub holds all your topics and is organised into two tabs:
Tab | What it shows |
Content | A full list of every topic in your account. For each topic you can see the topic name, whether it's guidebook-specific or shared, what tags are applied, and which guidebooks it appears in. |
Tags | A list of all your tags, showing which guidebooks are assigned to each tag and the total guidebook count per tag. |
The Content tab lets you filter your topics in three ways:
All Content – every topic in your account
Shared Content – only topics that appear in more than one guidebook
Guidebook-Specific Content – only topics that belong to a single guidebook
📖 Learn more: [Share one topic across guidebooks (new Hub)] (link to future article) 📖 Learn more: [Tags explained (new Hub)] (link to future article)
2. Field Codes
Field Codes are dynamic placeholders you can insert into any topic or message template. They automatically fill in guest-specific values when a guest views your guidebook.
Examples:
Guest name
Arrival date
Departure date
Insert a Field Code into your content, and it renders the correct live value for each guest automatically.
📖 Learn more: [Field Codes explained (new Hub)] (link to future article)
3. Custom Elements
Custom Elements are reusable content blocks you build once and drop into any topic across your guidebooks.
This is useful for content you use in multiple places — for example, a standard house rules block, a safety information notice, or a branded welcome message. Build it once as a Custom Element, insert it wherever you need it, and update it from one place.
📖 Learn more: [Custom Elements explained (new Hub)] (link to future article)
4. Tags
Tags let you group content together and distribute it across multiple guidebooks at once. They are optional — if you only have one or two guidebooks, you may not need them at all.
How tags work:
Create a tag (e.g. "Beach properties" or "Kitchen hardware")
Apply the tag to topics via each topic's Visibility tab
Assign the tag to guidebooks
Every guidebook carrying that tag automatically receives the tagged content
When you update a tagged topic, the change flows to every guidebook associated with that tag.
📖 Learn more: [Tags explained (new Hub)] (link to future article)
Guidebook-specific vs. shared content
The Account library introduces a clear distinction between two types of content:
Type | Where it lives | Who sees it | How to edit |
Guidebook-specific | Created and managed inside a single guidebook's Content tab | Only that guidebook | Edit directly in the guidebook |
Shared | Created or promoted in the Account library's Content Hub | Multiple guidebooks (controlled via tags or direct assignment) | Edit in the Content Hub — changes update everywhere |
Key points:
When you add a new topic inside a guidebook, it starts as guidebook-specific by default.
You can promote guidebook-specific content to shared content at any time — one by one or in bulk.
If you try to edit a shared topic from inside a guidebook, you'll be redirected to the Content Hub to make the edit there. This ensures your change applies consistently across all the guidebooks using that topic.
Promoting guidebook content to shared content
You can convert guidebook-specific topics to shared content in two ways:
One by one:
Open the topic in the Content Hub.
Add new tags or guidebook assignments on the topic's Visibility tab.
Save — the topic is now shared.
In bulk:
In the Content Hub, filter to Guidebook-Specific Content.
Select multiple topics using the checkboxes.
Click Make Shared.
Choose a tag name and assign guidebooks.
All selected topics become shared with the same tag and assignments.
Do I need the Account library if I only have one guidebook?
Not really — for now. If you have a single guidebook, all your content is guidebook-specific and you can manage everything from the Guidebook Content tab.
The Account library becomes valuable when you:
Add a second guidebook and want to share content between them
Want to use Field Codes for dynamic guest-specific values
Want to create reusable Custom Elements
It's there when you need it.
What's different from the legacy Hub?
Legacy Hub | New Hub |
No central content store — content managed separately inside each guidebook | Account library — create once, reuse everywhere |
Editing shared content meant opening each guidebook individually | Edit a shared topic once in the Content Hub and it updates across every guidebook |
Tags were the primary way to organise content — required even for single-guidebook accounts | Tags are optional power-tooling — only needed when distributing content across multiple guidebooks |
Field Codes and Custom Elements accessed from separate areas | All reusable content tools grouped together in the Account library |