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Referral program FAQ

Answers to common questions about the Touch Stay Referral Program.

FAQ

When do I get paid?

Only when the host you referred subscribes to a paid Touch Stay plan for the first time. Signing up or starting a free trial doesn't earn a reward on its own.

Can I turn the Refer a friend track off?

No. Once you activate the Referral Program, Refer a friend stays on. You can turn Guest referrals off separately from the Guest referral tab, unless you're on the Free plan, where it stays on.

Can I refer myself or a second account I own?

No. Referrals from the same organisation or the same account owner aren't accepted. The same applies on the guest track: a guest can't use their own link to open a Touch Stay account with the email address they used to get it.

Where do I see my referral link?

Go to Referral program > Refer a friend. Your link is always there under Here's your link — there's nothing to generate or apply for.

Is there a limit on how many hosts I can refer?

No — you can earn on an unlimited number of paying hosts through Refer a friend. Guest referrals work differently: each guest can earn a reward for up to 5 referred hosts who subscribe in a calendar month.

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