⏲ Short on time but want to be sure you're not missing anything crucial from your guide? Run through this checklist of the top 10 essentials. Each step shows where to go in the new Hub and in the legacy Hub.
Table of contents:
Want a quick overview instead of reading step by step?
🎥 Watch the Quick Start video for a walkthrough on how to complete your Guidebook Essentials. Or scroll down to follow the full written guide below. 👇
1. Add your guide contact details 📧
Ensure guests can easily reach you by adding your contact information.
New Hub: go to Guidebooks → open your guidebook → Property info tab → Contact details.
Legacy Hub: go to the Settings page → Branding tab and click Edit on Guide Contact details.
2. Add your cover photo 🖼️
Make a great first impression with a captivating cover photo.
New Hub: go to Guidebooks → open your guidebook → Appearance tab. Upload your Cover photo (Guidebook 2.0), or your Cover background photo and Desktop cover photo (legacy guidebook design).
Legacy Hub: go to the Guides page → select your guide → Guide details tab → click Edit Desktop Photo.
Image requirements:
Format: JPG or PNG
Orientation: Landscape
Minimum width: 1920 pixels
Note: The photo will be automatically resized for mobile, but you can upload a separate portrait image if preferred.
Learn more: How to set the Cover Photo
3. Check your home pin 🏠
Ensure the map pin accurately reflects your property's location.
New Hub: go to Guidebooks → open your guidebook → Property info tab → Location & Address card, and adjust the map pin there.
Legacy Hub: from the Guide Details tab, click Edit on Guide/property address & location, click Adjust pin location and drag the pin with your cursor if it needs to be moved.
Learn more: How to adjust the map pin of your guide address
4. Get familiar with your guide template 💡
Quickly locate specific words or phrases within your guide using the Content Hub search.
New Hub: go to Account library → Content Hub and use the search box at the top of your content tree.
Legacy Hub: go to the Content Hub, click Search Content, type a word or phrase and click Search. Click any result to jump straight to that section.
Learn more: Using search in Content Hub
5. Add arrival instructions 🔑
Help guests enjoy a smooth, stress-free check-in by adding clear arrival details under the Arrival Information category.
New Hub: go to Guidebooks → open your guidebook → Guidebook Content tab.
Legacy Hub: go to Content Hub → Content.
6. Add the WiFi details 📶
Make life easy for your guests by sharing your WiFi info, it's the #1 thing they look for.
New Hub: go to Guidebooks → open your guidebook → Check-in & Wi-Fi access tab and add your Wi-Fi details.
Legacy Hub: in the Content Hub, expand the WiFi / Internet Details category and subcategory, click the three dots (︙) next to the WiFi / Internet Details topic to edit it, then scroll down and Save.
7. Add info about your place 📺
Help guests feel at home by sharing important details about your accommodation in the About the Accommodation category (new Hub: Guidebook Content tab; legacy Hub: Content Hub).
Adjust existing Subcategories and Topics or add your own as needed
Add practical info like amenities in the house, and how things work
8. Add Google Places to your map 📍
Touch Stay integrates with Google Maps so you can easily add local recommendations, like restaurants, shops, and attractions, to your guidebook map. Expand the category and subcategory where you want to add a Google Place (most commonly the Local Area Guide category) and add a Google Place topic.
Learn more: How to add a Google Place to your map (new Hub) · How to add a Google Place to your map (Legacy hub)
9. Add your photos to your guide 📷
Open any topic that uses a default template image
Upload a photo from your device or paste a link to an image you've found online
Learn more: How to add images to your guide
10. Delete template content you don't need 🗑
Your guide template comes pre-filled with example categories, subcategories, and topics to help you get started. You can remove anything that's not relevant by clicking the three dots (︙) next to a section and choosing Delete.
⚠️ Just a heads-up: Once something is deleted, it can't be restored. So double-check you don't need it before removing it, there's no undo button.
Are you a perfectionist?
Don't worry about getting everything right straight away. Just focus on the basics for now, you can always come back to edit and improve your guide later.
That's the beauty of a digital guidebook: you can update content instantly, anytime you like, and your guests will always see the latest version automatically.
Need some inspiration?
Check out our example guides for ideas and inspiration, but remember, you don't need to create a masterpiece from day one!
Get the essentials in place, start sharing your guide with guests, and build on it over time. As you add more detail, you'll likely find you're answering fewer questions, too. 😊
🤝 Need help?
Our Fin AI assistant is available 24/7 and typically responds in under 10 seconds. If Fin isn't able to solve your issue, our support team will take ownership of your case from there.
You can also reach out to our team at [email protected], and we'll be happy to help.