Guidebook Essentials

⏲ Short on time but want to be sure you’re not missing anything crucial from your guide? Run through this checklist of top 10 essentials.

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1. Add your guide contact details 📧

Go to Settings > Branding. Click 'Edit' on 'Guide contact details' to add the contact details you want displayed on your guide.

2. Add your cover photo   

Go to Guides and click guide name to open the Guide details page. Click 'Edit desktop photo'. Your cover photo must be a jpg or png format in landscape orientation with a minimum of 1920 pixels wide. This photo will automatically be resized to fit the mobile view, but you can upload another portrait orientation photo for the mobile view if you wish.


3. Check your home pin 🏠

From the Guide details page click 'Edit' on 'Guide / property address & location' to check your address. Next, click 'Adjust pin location' to check the home pin location is correct. Drag the pin with your curser if it needs to be moved.


4. Get familiar with your guide template 💡

You can search for words and phrases used in your guide template by using the search option in Content Hub. Click  'Search Content'  to open the search function then enter the word or phrase you are looking for and click 'Search'. Matching results will now be displayed in a list. Click on the result to be taken to that section in Content Hub.


  1. Add arrival instructions 🔑

Go to Content Hub > Content and add arrival instructions to the 'Arrival Information' category so guests can have a stress free check-in. See the Quick Start video from 01:22 for more details on adding and editing information content in Content Hub.


6. Add the WiFi details 📶

Go to the 'WiFi / Internet Details' category and add your WiFi network ID and password. This is the #1 piece of info guests ask for.


7. Add info about your place 📺

Go to the 'About the Accommodation' category and details about your place so guests know where everything is. Adjust the details and add your own subcategories or topics as needed. Learn more about categories, subcategories and topics.


8. Add Google Places to your map 📍 

Touch Stay is integrated with Google Maps so you can easily add Google Places to your guidebook map to help guests find the best restaurants, attractions and more. The most common place to add a Google Place is to the 'Local Area Guide' category.

Go to Content Hub, expand the category and subcategory where you want to add a Google Place. Click 'Add topic' and select 'Google Place'. For full instructions go to this article.

  1. Add your own photos to your guide 📷

To change the default topic images in your guide template, click on the image choose to either upload a photo from your device or paste in a link to an image you found online.

10. Delete template content you don’t need 🗑

Your guide template comes with default categories, subcategories and topics with pre-filled text to help get you started. You can delete anything you don't need by clicking on the 3 dots to the right of any category, subcategory or topic and selecting 'Delete'

Are you a perfectionist?

Don’t worry about making your guide perfect for your first reservation. You can get the basics done and then edit and update all sections of your guide later to enhance it overtime. This is the beauty of digital guidebook, you can instantly update content whenever you want, safe in the knowledge that your existing guests will get the latest info instantly.


Need some inspiration?

Check out our example guides page for more inspiration but remember you don’t have to create a masterpiece right from the start! Get the above essentials completed, start sharing with your guests and then you can add to your guide as you free up time answering fewer questions from your guests. 

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