Adding a new guide: which camp are you in?

We’re often asked the best way to set up a new guide. The answer is that it depends 😉 Here are some scenarios which should help you decide. And if you’re not sure, just send us a support message, we’ll help!

Example 1: my new guide is going to be very similar to the first

Think of a scenario where you have two properties in the same town or on the same site. Most of the info is the same, except maybe some small details like the WiFi password will be different. In this case you can use a customisation to show the correct WiFi password for each property without changing anything else.

See how to use customisations here

Example 2: my new guide is very similar but located in a different area/town

Like scenario 1, things like the WiFi password are going to be different, but you’ll also likely be recommending different restaurants.

Again you can use customisations to make small adjustment for each property.

For your restaurant recommendations or other info that is relevant to the area you can use tags. Tags let you group content together under a tag and send that content to a group of guides instead of all of your guides.

See how to use tags here

Example 3: my properties are different in style but located in the same area and can share the same local area content.

You’ll want to create a new tag for each property and another tag for the local area. Then you can create the property content (categories, sub-categories, topics) and apply the new tag to them. Do the same for the local recommendations.

For details that are specific for each property like the WiFi password, you can add a customisation. You can also tweak what is shown on each guide using the Visibillity rules.

Example 4: my properties are spread across a number of buildings or resorts. The properties within each building/resort are very similar but the buildings/resorts themselves are quite different.

You’ll want a new tag for each building/resort and possibly a separate local area tag(s). Then you can create content for each building/resort with all the relevant categories, subcategories and topics.

You can use customisations to adjust specific content (like the WiFi password) for each guide. You can also tweak what is shown on each guide using the Visibillity rules.

For the local area content, it will depend on where your buildings/resorts are located, you might be able to simply use the same building/resort tags but if not then just create new tags for each area and apply them to the relevant guides.

Example 5: my properties are all pretty unique and in different locations.

You’ll need a new tag for each property. For any category, subcategory or topic you want on all your guides, you can apply the All Guides tag. For anything that is property specific, apply your porperty specific tag and remove the All Guides tag.