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How to find deep links and QR codes to sections in your guides

What are Deep Links?

Each Category, Subcategory and Topic in your guide has its own Deep Link which will take the user directly to that specific section. Use these to provide a response to a guest question or to highlight a specific section of your guidebook that you want them to read.

QR codes for Deep Links

You can also create QR codes for Deep Links, which can be useful for things such as appliance instructions, where you can leave a QR code on the relevant device.

Table of contents:


In the new Hub

  1. Open Guidebooks and select the guidebook you want the link for (or use the Editing guidebook dropdown to switch to it).

  2. Click the Guidebook Content tab.

  3. Click the three dots (⋯) next to the category, subcategory or topic you want to link to.

  4. Select Get deep link / QR code.

  5. In the window that opens, click Copy deep link, or download the QR code as an SVG or JPG file.

💡 The link and QR code are for the guidebook you're editing. This option isn't available in Account library → Content Hub, because a deep link always points to a specific guidebook.


In the legacy Hub

  • Go to Content Hub

  • Click on the 3 dots menu for the Category, Subcategory or Topic that you want to link to

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  • Click on Links & QR in the dropdown

  • When the pop-up appears, use the buttons to either copy the link to your clipboard or download a QR code in jpg

  • If you have multiple guides in your account, then first select the relevant guide from the dropdown menu

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Download your links in bulk

  • New Hub: go to General settings → Downloads. In Deep Links to sections of your Guides, click Download and pick the link type and format, for example Download Category Links CSV.

  • Legacy Hub: use the Downloads button on the Guides page.

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A couple of important things to note

Quick Share Access

These links are tied to your Quick Share link and will therefore also give full access to the rest of your guide. If you use the Invitation process, and want your user/guest’s access to expire on the End Date set on the invitation, or be able to track view counts, then you should not use these Deep Links. Instead, use the Deep Links option found when creating or editing Message Hub message templates. See How to add deep links to Message Hub templates.

Internal Linking

If you want to link from one section of your guide to another then use Internal Links. See this article for further details on creating internal links.


🤝 Need help?

Our Fin AI assistant is available 24/7 and typically responds in under 10 seconds. If Fin isn't able to solve your issue, our support team will take ownership of your case from there.

You can also reach out to our team at [email protected], and we'll be happy to help.

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