For countries that support alphanumeric sender IDs*, you can change the default SMS sender name from "Touch Stay" to one of your own choice.
Table of contents:
How to change the sender name
Go to Messaging & Chat → Settings (legacy Hub: Message Hub → Settings).
Under the SMS sender name option, click Edit.
Enter the new sender name to be used for SMS messages sent via Message Hub.
💡 If two-way messaging is enabled on your account, you won't see this setting: your SMS come from your dedicated two-way messaging number instead. The setting also isn't shown on master accounts.
Sender name rules
The sender name must:
Be between 1–11 characters long
Contain at least one letter
Include only letters, numbers, spaces and the following symbols:
+ - _ &
Countries that support sender names
*The countries that support alphanumeric sender IDs are: Bosnia and Herzegovina, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Sweden, Switzerland, Turks and Caicos Islands, United Kingdom, and Ukraine.
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