When you add your second guide, you might wonder:
👉 Should I reuse my first guide’s content, or start fresh?
Touch Stay makes both easy. You can reuse what you’ve already created and still keep each property unique.
The new Hub and the legacy Hub share content in different ways, so this article has a section for each.
Table of contents:
In the new Hub
In the new Hub, any topic can be shared with any of your guidebooks. You choose where it shows on the topic's Visibility tab, and tags are optional. There are no customisations: when one guidebook needs something different, you give it its own copy of the topic.
1️⃣ Add your second guidebook
Open Guidebooks from the left sidebar and click Create Guidebook. Then choose how to start:
Clone existing guidebook: best when the new property is similar to your first one. The topics stay shared with the original, so you only change what's different. Settings, branding and cover photos are copied.
Start from scratch: best when the new property is very different. The guidebook starts blank. If you already have tags, you can pick them under Select Tags to bring in the topics that carry them.
Start with Online listing (offered for most account types): build the guidebook from an Airbnb or Booking.com listing, reusing content from an existing guidebook or using the listing data only.
📖 Step by step: How to create a new guidebook
2️⃣ Share content between guidebooks
A topic shows in a guidebook when that guidebook is selected on the topic's Visibility tab, directly or through a tag.
Open the topic from the Guidebook Content tab or from Account library → Content Hub.
Select the Visibility tab.
Under Shown in guidebooks, add your new guidebook. Or, under Tags, choose a tag that's assigned to it.
Click Save Changes.
💡 To share many topics at once, tick them in Account library → Content Hub, click Bulk actions and choose Assign to guidebook(s) or Tag topics.
📖 Learn more: Share one topic across guidebooks
3️⃣ Make small differences with Duplicate topic
For topics that are mostly the same but differ slightly, like Wi-Fi codes or parking details:
Open the guidebook that needs a different version and go to its Guidebook Content tab.
Click the shared topic. You'll see which guidebooks use it.
Choose Duplicate topic. The copy opens for editing.
Make your changes and click Save Changes.
Hide the original in this guidebook, otherwise guests see both the original and your copy. Open the original topic (the one your other guidebooks still use), choose Edit Shared content, switch on Hide on this guidebook on its Visibility tab and click Save Changes. More in Troubleshooting.
The copy belongs to this guidebook only, and your other guidebooks keep the original.
⚠️ If you choose Edit shared content instead, your changes show in every guidebook that uses the topic.
4️⃣ Group content with tags
Tags are optional in the new Hub. They're most useful once several guidebooks share the same content, for example by location or property type.
Open Account library → Tags and click Create new tag.
Enter a Tag name (for example, Beach properties) and choose a Tag color.
Under Guidebooks, choose the guidebooks it applies to. Optionally, pick topics under Select topics to include.
Click Save.
Every guidebook with the tag shows the topics that carry it. With only a few guidebooks, adding them directly under Shown in guidebooks is often simpler.
📖 Learn more: Tags On Guides Explained
Troubleshooting
My new guidebook shows my first guidebook's content. If you cloned it, that's expected: the topics are shared. To hide a topic from the new guidebook, open it there and use (⋯) → Remove from guidebook, or remove the guidebook on the topic's Visibility tab. The topic isn't deleted. See How to hide a topic from a guidebook.
Editing a topic changed it in both guidebooks. Shared topics update everywhere. To change a topic for one guidebook only, use Duplicate topic.
A topic isn't showing in my new guidebook. Open the topic's Visibility tab and check that the guidebook is listed under Shown in guidebooks. If you share it with a tag, check the tags row at the top of the guidebook's Guidebook Content tab.
👀 To check what guests will see, see How to preview and share your guidebook.
In the legacy Hub
This section will help you add your second guide in the legacy Hub and understand how it organises and shares your content through the Content Hub, Tags and Customisations.
Key Concepts
Content Hub – Your master library where all guide content lives. Each guide pulls its topics from here.
All Guides tag – Shares your master content with every guide that carries it.
Tags – Control which topics appear in which guides, ideal for grouping or separating content.
Customisations – Let you make small, guide-specific tweaks (like Wi-Fi passwords or parking details) without changing your shared content.
Understanding the Content Hub
The Content Hub is your central workspace for everything that appears in your guides.
You can organise your content into categories, subcategories, and topics, and choose which guides each piece belongs to.
It’s designed to save time, create your content once, share it across multiple guides, and customise only where you need to. ✨
When you add a new guide with the All Guides tag, all shared content tagged with All Guides appears in it.
From there, you can keep, adjust, or replace topics as needed for each guide.
🎬 Part 1: Add Your Second Guide
1️⃣ Add Your Second Guide
Go to Guides → + Add guide and choose how to start: Start from scratch, Clone existing guidebook or Start with Online listing. For Start from scratch, fill in:
Property name
Address, city, region, postcode, and country
Then click Next.
💡 Using a PMS integration? You can import properties automatically. Click here to see which PMS options are supported.
2️⃣ Reuse Shared Content with the All Guides Tag
On the next screen, select the All Guides tag under Select Tags. All content with that tag then appears in your new guide.
This gives you a ready-made starting point using your existing shared information.
Click Create. Once done, you’ll return to the Guides page where your new guide appears.
3️⃣ Make Small Differences with Customisations
For topics that are mostly the same but differ slightly (like Wi-Fi codes or parking details), use the Customisation tool.
To add a customisation:
Open your Guides page.
Click your guide name → Guide Content tab.
Find the topic you want to change.
Click the three dots on the right-hand side of the topic, then select Add custom text.
Edit and click Save.
💡 Tip: Customisations override shared content for that one guide only; they won’t affect the original topic in your Content Hub.
🎥 Part 2: Creating Property-Specific Content with Tags
Tags give you control over which content appears in each guide.
You can use them simply if you manage a few properties, or in a more structured way if you manage many.
For Smaller Portfolios (Up to 5 Guides)
If you manage a small number of properties (for example, 2–5), the simplest approach is one tag per guide. This keeps everything easy to manage from the Content Hub.
💡 Best practice:
Use the All Guides tag for information that applies to every property, like check-in instructions or your contact details.
Create a separate tag for each guide to manage content that’s unique to that property, such as amenities available in one place but not another, or any other details that should only appear in a single guide.
To create a new tag:
Go to Content Hub → Tags → New tag.
In Create a new tag, give it a short, clear name (for example, Villa 1 or Beach Apartment).
Choose a colour, and under Select guides pick the correct guide.
Click Create tag.
Repeat this for each property.
For Larger Portfolios (More Than 5 Guides)
If you manage many properties, creating one tag per guide can quickly become overwhelming.
Instead, group properties that share similar content under the same tag.
This approach keeps your Content Hub tidy and makes it faster to update shared information across multiple guides.
💡 Examples of grouped tags:
By location – “London Properties”, “Florida Homes”
By type – “Villas”, “Cabins”, “Apartments”
By instructions – shared details like check-in info, bin collection, hot tubs, or pet policy
With grouped tags, you can write content once and automatically show it in all guides that share the same tag.
Applying Tags to Topics
Once your tags are created, apply them to any topic you want to show in a specific guide or group of guides.
In Content Hub, open the category and subcategory you want (e.g. About the Accommodation > Appliance instructions).
Click + Add Topic → Your Own Topic.
Add your content.
Scroll down to Tags and select the one that matches your property or group.
Click Submit.
💡 Tip: Use the All Guides tag for shared content and your property or group tags for unique content.
Troubleshooting and Tips
Review and Test
Use the Preview Guide to check what guests will see.
Confirm that shared, customised, and property-specific topics appear correctly in each guide.
Editing Safely
Keep an eye on the left sidebar, which shows which part of your account you’re working in.
Guides page: You’re editing a specific guide → changes apply only to that guide.
Content Hub: You’re editing the master content → changes apply to all guides sharing the same tag.
Seeing your first guide’s content in the new one?
That’s totally normal 😊
If the All Guides tag was selected when you created your new guide, some content from your first guide will appear automatically.
How to control what shows:
Edit tags to choose which guides each topic appears in
Use Customisations for small, property-specific changes
💡 Tip: Before editing anything in the Content Hub, decide what you want to keep, change, or remove.
If you only need small differences → use Customisations
If the new guide needs completely different content → create a new tag and apply it to those topics
Original content looks missing or changed?
Both guides pull from the same Content Hub.
If you edit or delete topics there, those changes affect every guide using the same tag.
🛠️ Fix: Make edits through Customisations or assign unique tags instead of changing shared master topics.
My content isn’t showing in the new guide
If your tags exist but your guide’s content doesn’t appear, check that:
The guide is linked to the tag.
The topics are correctly tagged.
To link a guide to a tag:
Go to Content Hub → Tags menu.
Click Edit on the tag.
Under Select guides, choose the guide(s) you want.
Click Update Tag to save.
To apply a tag to a topic:
In Content Hub, find the topic and click the three dots → Edit topic.
Scroll down to the Tags section.
Select the correct tag and click Save.
The topic will now appear in the guide(s) linked to that tag.
💡 Tip: If you have several topics to update, you can edit them in bulk. See the article: How to update tags on topics in bulk
Now you should have everything you need to add your second guide and share content between your guides, while keeping the details that need to be different.
🤝 Need help?
Our Fin AI assistant is available 24/7 and typically responds in under 10 seconds. If Fin isn't able to solve your issue, our support team will take ownership of your case from there.
You can also reach out to our team at [email protected], and we'll be happy to help.