You can remove your name from the cover page (HOME tab) of your guide and replace it with a greeting such as “Welcome” or simply leave it blank.
Table of contents:
In the new Hub
Open Guidebooks and choose the guidebook.
Go to the Property info tab and find the Contact details card.
Change the contact name (for example to "Welcome") or clear it, or turn off showing it on the front page.
Click Save Changes.
If your account has more than one guidebook and the card uses your Guidebook defaults, change it in your defaults to update every guidebook that uses them, or switch Use Guidebook defaults off to change just this one.
📖 Learn more: How to update your property details
In the legacy Hub
If you only have one guide, or if you have multiple guides but want the same text to be used for all of them, go to Settings → Branding and update the name in the Guide Contact Details section.
If you have multiple guides and want different contact details on each of them, then you should update the details individually from each Guide Details page (click on the guide name in the Guides list page).
Choose the Edit option for the Guide Cover Details section, just under the Cover Photos.
Set Use template level contact details to No.
Update the name/greeting and other contact details you want to use and Save. These will then display only on the guide where you are making the changes.
🤝 Need help?
Our Fin AI assistant is available 24/7 and typically responds in under 10 seconds. If Fin isn't able to solve your issue, our support team will take ownership of your case from there.
You can also reach out to our team at [email protected], and we'll be happy to help.


